Privacy Policy
Effective Date: August 17, 2026
This Privacy Policy describes how Inner Pitch, LLC ("Inner Pitch," "we," "us," or "our"), a California limited liability company, collects, uses, and protects data in connection with our website (innerpitch.com) and the services we provide to our clients.
1. Who This Policy Covers
This policy addresses three groups whose data may pass through our systems:
- Website visitors — anyone who browses innerpitch.com or submits our contact form.
- Clients — businesses that engage Inner Pitch to deliver lead-generation services, including their authorized users, billing contacts, and payment information.
- Prospects — the individuals on client-supplied target lists whom we research and about whom we prepare outreach materials on behalf of our clients.
2. What We Collect
- From website visitors: information you voluntarily submit through forms (such as name, email, and message content), and non-identifiable site-usage analytics.
- From clients: business contact details (name, business email, business address), authentication credentials, billing and payment information, and any information you provide about your business, positioning, and target market.
- About prospects (supplied by our clients or gathered from public sources): business-context information such as name, job title, employer, LinkedIn profile URL, company domain, and publicly available signals about the prospect's business circumstances. We do not collect government identifiers, financial account information, health information, or other sensitive personal categories about prospects.
3. How We Use Data
- To deliver the services our clients have engaged us for — including researching target accounts, producing Scouting Reports, and drafting outreach materials.
- To operate, maintain, and improve our website and platform.
- To bill for services, process payments, and manage subscriptions.
- To communicate with clients about their engagement, and with website visitors who ask us to.
- To comply with legal obligations and enforce our Terms of Service.
4. Legal Bases (GDPR)
Where applicable, we rely on the following legal bases for processing personal data:
- Contract — to provide services to our clients and to bill for them.
- Legitimate interests — to research prospects on behalf of our clients using publicly available business information, and to operate and improve our services.
- Consent — for optional communications and analytics where required by law.
- Legal obligation — to meet applicable tax, accounting, and regulatory requirements.
5. Third-Party Service Providers
We use a small number of third-party service providers to operate our business. We do not sell personal data. The categories of providers we use include:
- AI language model and inference providers, for content generation and analysis.
- Cloud hosting, database, and storage providers, for running our platform and holding client and prospect data.
- Payment processors, for handling billing and payment card information (payment card data is handled directly by the processor and is not stored by Inner Pitch).
- Communication and email-delivery providers, for sending transactional messages.
- Web analytics providers, for measuring aggregate site usage.
We select providers that offer appropriate contractual, technical, and organizational safeguards and, where applicable, support GDPR and CCPA compliance.
6. Our Role Under Privacy Laws
With respect to prospect data supplied by our clients, Inner Pitch acts as a data processor on behalf of the client, who is the data controller. Clients are responsible for ensuring that the prospect data they submit has been collected in accordance with applicable privacy laws. With respect to our clients' own business contact and account data, Inner Pitch is the data controller.
7. Data Retention
We retain data only as long as needed to deliver our services, meet legal and tax obligations, and resolve disputes. Client account data is retained for the life of the engagement and for a reasonable period thereafter. Prospect data is retained for the duration of active work and is deleted or anonymized when no longer needed. You may request deletion of your data at any time, subject to legal retention requirements.
8. Data Security
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and vendor due diligence — to protect data in our custody. No system is perfectly secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw consent where we relied on it
- Lodge a complaint with a supervisory authority (EEA/UK residents) or your state attorney general
To exercise any of these rights, or if you are a prospect who wishes to be excluded from our clients' research, contact us at [email protected]. If the request concerns data we hold on behalf of a client, we will forward it to that client.
10. International Transfers
Inner Pitch is based in the United States, and our service providers may process data in the United States or other jurisdictions. Where personal data is transferred out of your country, we rely on appropriate safeguards (such as Standard Contractual Clauses) where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date at the top of the page reflects the most recent update. Material changes will be communicated to active clients.
12. Contact
If you have questions about this policy or your data, contact us at [email protected].